If your customer doesn't open your CSAT survey email, then you won't get any feedback from them. Deliver a request or command in the subject line to compel. Just ask them bluntly. There is nothing rude about asking someone to be in a survey. If the question offends them then they can just not answer it. For example, you can send them an email request or you can survey them right on When you ask your customers to participate in a survey.
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How to Write Request Emails This implies you must have a good subject line, meaningful enough to give them an idea of what to expect in the email. Survey how to request survey participation in an email All tokens: Exports all survey participants from the survey participants table; Completed: Exports only those survey participants that have completed the survey; Not completed: Exports survey participants that have not yet completed the survey; Not started: Exports the survey participants that have not yet started the survey; Started but not yet completed: Exports survey participants that have already started the survey, but have not completed it. Please note that this will not delete the table from your LimeSurvey installation. Please note that all your responses remain confidential and what does audit request mean used for analytical purposes only. Like invitations, reminders can be sent manually, scheduled or after a defined period of time.
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